do not have any physical store. We are an online supplier of electric bikes, so
our brand-new bikes will be supplied in boxes. All of our electric bikes will
be provided with an assembly instruction manual.
you cannot visit to any of the warehouses. We are an Authorized Online Retailer
of respective brands and our suppliers have warehouses Campbellfield and Knoxfield
in Victoria, Arncliffe in New South Wales and Varsity Lakes & Burleigh
Heads in Queensland.
course. We are real people and not the scammers. We guarantee to deliver your
electric bicycle, electric scooter, electric skateboard or any ebike accessories
to your doorstep within maximum of 14 days. Otherwise we will refund your full
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit/debit card or Paypal account for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that item is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is in stock and we process the charges to your credit/debit card or Paypal account, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
Add your item to cart and enter postcode to calculate the
estimated delivery cost. Actual delivery cost is calculated at the time of
checkout. Delivery cost vary based on the size of the item, as well as where it's being
delivered. All ebike accessories will be delivered free of charge. Check
approximate delivery charges here.
All orders cancelled after 24 hours are subject to a $100
administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer)
will also be responsible for actual return shipping charges. Refunds will only
be issued to the original credit card, debit card or bank account that you use
when placing your order.